Privacy Policy

Last updated: November 7, 2026

This policy explains how Lumino Learning AI (“Lumino,” “we,” “us”) handles information collected through luminolearning.ai. It covers this website only. If you enroll a student in our program, we will give you a separate notice explaining how student information is handled before we collect any.

What we collect

Information you send us. When you use our contact form, we collect your name, email address, whether you are a parent or guardian, educator, or other, and your message.

Technical information. Like most websites, our hosting provider automatically processes basic technical data, such as IP address, browser type, and the pages requested, to deliver the site and keep it secure. We do not use advertising or tracking cookies, and we do not use analytics that profile visitors. We set one small cookie to remember the language you choose for this site.

How we use it

We use your information to respond to your inquiry, follow up about our program, and keep this website secure and working.

We do not sell or rent your personal information, use it for targeted advertising, or share it except as described below.

Who we share it with

We use a small number of service providers that process information on our behalf: Vercel, which hosts this website; Supabase, which stores contact form submissions and event registrations in the United States; Resend, which sends our event confirmation and reminder emails; and Microsoft, which provides our email and Microsoft Teams, which we use for online events. We may also disclose information if required by law.

Children and students

This website is intended for parents, guardians, and educators. Children under 13 should not submit information through this site. If we learn that we have received personal information from a child under 13, we will delete it.

Our contact form asks that you not include personal information about students.

Event registrations

When you register for an event, we collect your name, email address, whether you will attend in person or online, the language you registered in, and, if you choose to add them, your role or organization, your LinkedIn link, and a short bio. We use this to manage the event, print name badges for in-person guests, and email you about the event: a confirmation when you register and, if you attend online, a private link to join on the day. Registration is for adults 18 and over.

If an event is recorded, we say so in your confirmation email and at the start of the event. Online guests join with their microphones and cameras off.

If you choose a Lumino profile for your badge’s QR code, your name, role, bio, and LinkedIn link appear on a page that anyone with the link or the QR code can open. That page is not listed in search engines. You can ask us to remove it at any time.

We delete event registrations within 12 months after the event, or sooner if you ask.

How long we keep it

We keep inquiries only as long as we need them to respond and follow up, and we delete them within 24 months of our last contact with you, or sooner if you ask.

Your choices

You can ask us to show you, correct, or delete the information we hold about you. Send your request through our contact page, and we will respond within 30 days.

Security

This website uses encrypted connections (HTTPS), and access to form submissions is limited to our team. No method of storing or transmitting information is completely secure, but we take reasonable steps to protect it.

Changes to this policy

If we change this policy, we will update the date at the top of this page. For significant changes, we will make that clear on this page.

Contact us

Questions about this policy? Reach us through our contact page.